Saving money, increasing customer satisfaction, and facilitating operational management are just a few of the advantages that these artificial intelligence systems include.
A bot is a piece of software that performs an automated task. A chatbot is a type of bot that lives on a chat platform like Facebook Messenger, Slack, Telegram or SMS.
A chatbot is a service similar to email automation, but with a number of key differentiators. The service can be fun, entertaining or even strictly business.