What Are Chatbots And What Can They Do?

What Are Chatbots And What Can They Do?

A bot is a piece of software that performs an automated task. A chatbot is a type of bot that lives on a chat platform like Facebook Messenger, Slack, Telegram or SMS.

A chatbot is a service similar to email automation, but with a number of key differentiators. The service can be fun, entertaining or even strictly business.

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